Warranty
Warranty
Each Kazumi Coffee Maker is inspected before shipping and protected by full shipping insurance. If any part of your order arrives damaged in transit, or if there is a manufacturing defect, we will replace and ship the affected component at no cost to you.
Because every unit is hand-made to order from borosilicate glass, accidental breakage or mishandling after delivery is not covered under warranty. This policy ensures you are protected from the only risks outside of your control - shipping and defects - while keeping the integrity of our made-to-order production process.
We stand behind the quality of every brewer we ship and ensure that your Kazumi arrives safely and ready to use.
Because every unit is hand-made to order from borosilicate glass, accidental breakage or mishandling after delivery is not covered under warranty. This policy ensures you are protected from the only risks outside of your control - shipping and defects - while keeping the integrity of our made-to-order production process.
We stand behind the quality of every brewer we ship and ensure that your Kazumi arrives safely and ready to use.