Orders will be shipped as soon as possible.

In cases where inventory is unavailable due to high demand, production begins immediately after your order is placed. Once a batch of orders is manufactured, it is delivered to our headquarters in the USA and shipped directly to you.

This process may take 25-50 days from the moment you place your order to delivery. However, we are actively working to increase our inventory and improve logistics to ship orders within 24 hours in the future.

Thank you for your patience and understanding as we strive to deliver a high-quality, custom product!

All Kazumi Coffee orders are shipped from New York, NY, USA.

Yes, we offer international shipping. Please note that shipping times and costs may vary depending on the destination.

We strive to send out orders on the same day they are received. However, please allow 4-5 days for handling and processing before your order is shipped.

If your item arrives damaged, please send a photo of the damaged item next to the shipping label. Our customer service team will take care of you and arrange for a resolution.